Terms of Use

Training Terms of Use ("Terms") Last updated: June 8, 2025

Please read these Terms of Use ("Terms", "Terms of Use") carefully before using this Training portal ("Training Platform" ) website operated by Karen Allen as a learning platform ("us", "we", or "our").

Your access to and use of Training Platform is conditioned on your acceptance of and compliance with these Terms.
These Terms apply to all visitors, subscribers, registrants and others who access or use Training Platform.
By accessing or using Training Platform, you agree to be bound by these Terms. If you disagree with any part of the terms, then you are not eligible for membership, and should not subscribe, register or access Training Platform.

Eligibility

Training Platform content is intended for adult learners who value the self care approaches of holistic health, natural and traditional medicine. This material is presented for educational purposes, and is not intended as individual medical advice for any learner or subscriber for any specific medical condition. Each Training Platform program learner agrees with this intention of training, and that he or she meets this criteria of eligibility.

Termination

If any subscriber breaches these Terms, Training Platform may terminate or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever without limitation. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Participation and Permissions

Each subscriber or participant in the Training Platform programs has the opportunity to attend live online sessions within the subscribed or registered programs. During these live online sessions, recordings capture visual and audio content and text Q&A / chat from presenters and participants. These recordings are posted for review in the Training Platform website and external websites which may include Vimeo, YouTube, Facebook or Instagram. By their participation, all attendees grant permission for these recordings to be used for educational purposes by us. Each participant is encouraged to carefully consider their comfort level with participation, understanding that live sessions are recorded, and recordings are posted for review by others. For any participant who would prefer NOT to have personal interactions or content visible in recordings, these accommodations are offered:

keep your camera off and microphone on mute during any live Meet UP session (these are already off in webinars)
participate through chat comments that are sent only to the presenter or moderator of the session
in MeetUP or Webinar, use the Zoom 'Rename' functionality to change your name in the meeting or webinar to something anonymous

Refund Policy

Our materials, events and classes are carefully planned, advertised with candor, and implemented for the best possible participant experience. We understand that a mismatch can arise between a participant's expectations and the experience delivered. An unexpected life event or competing work demands can disrupt plans. Sometimes things do not work out as expected.

We will cheerfully process your refund request based on this schedule:

Subscriptions are eligible for refunds within 5 days of the initial purchase or renewal upon request.
Prior to 1st session of any live class or series: full refund of purchase price, less $10 admin fee
After the 1st session, before any additional live class session: refund of 50% of purchase price
After Session 2 of any live class or series: no refund is given

Refund of any class purchase:

is returned to the form of payment used for purchase during enrollment (your credit should be visible on your card within 3 days)
terminates your access to any of the refunded course's live sessions, recordings or online resources such as downloadable reference materials
does not affect access to other live courses you have purchased, including live sessions, recordings or online resources available to which you are entitled

Exchanges

If you are considering a refund request because of a scheduling issue that prevents participation in a purchased live class series, you can request that your paid enrollment be moved to a subsequent class series of the same type.

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Access, Security and Confidentiality

Training Platform allows learners to view recorded training videos, download course documents, and attend live training, meetup, and study group sessions as defined with each subscription type. Only the individual subscribed or registered for a class or event has access to these materials. Login access is for the subscribed individual only, and can not be shared for a group. Any login showing access from multiple IP addresses will receive an inquiry/warning, and a repeated pattern of use suggesting that the login details are being shared with others will be terminated.

Learner data that is held within Training Platform includes your user name and password, and contact information that you entered to set up your account. It also includes details of course completion, quiz results and your posted comments. When a learner cancels a Training Platform subscription, the learner's historical data is kept to provide continuity for a reactivated subscription in future. If you prefer to have all of your user data deleted when you cancel, you can request the Training Platform office to complete this, and it will be done within 7 days after cancellation. Deletion will be confirmed by email after completion.

No credit card or other payment method data is held on the Training Platform site at any time. Our merchant banking vendors, Stripe, Paypal, Link, Klarna etc keep your financial data secure. Payment history with date and amount of payment is kept on Training Platform for each learner. A learner has visibility of this data on the subscriber account page.

The Training Platform does not give, sell, lease or otherwise make available any learner data. Email address, first name and last name for learner accounts are exported regularly to Brevo, our email vendor, where it is securely held for Training Platform newsletters. Subscribers may opt out of newsletters at any time using the unsubscribe link present in every newsletter.

Copyright Content of Training Materials - Usage Guidelines

Training materials are copyright, and intended for the learning use of the Training Platform learner. Please understand that hundreds of cumulative hours have gone into the creation of these training materials, and they represent the copyright intellectual property and legacy of the authors. Downloaded documents, recorded videos and forum post content are specifically prohibited from use beyond the individual learner who has been granted access through subscription. Specifically, no further distribution of materials outside Training Platform in seminars or classes, study groups or collaboration with others, discussion forums, or other professional or personal development venues, can be made without express written permission from the author for each document and recording used. Access will be terminated for any individual who evinces violation of copyright.  This requirement includes all course materials on Training Platform without exception. Those who find value in the training materials at Training Platform, and have a desire to share them with others, are encouraged to invite them to visit the Training Platform site for their own access.

Confidentiality of Case Materials - Usage Guidelines

Training materials include video and written case information which requires strict confidentiality, just as if the learner was honoring confidentiality of any person whose case was being taken. The same standard of confidentiality applies for the individual in each of our clinical video cases.

These clients have agreed to have personal experience, and their personal discomforts and suffering used in a teaching context. They deserve the appreciation and respect that this contribution merits. Learner confidentiality is specifically required. Content of these cases must not be discussed outside the Training Platform platform, just as a personal details of a case would not be discussed outside of interaction with the person whose case was taken. Access will be terminated for any individual who evidences violation of confidentiality.

Content and Community Engagement - Usage Guidelines

Profession communication and adherence to standards of civil discourse are required in any content that a learner posts, links, stores, shares or otherwise makes available through, text, graphics, videos, or other material ("Content"). Participation in Training Platform Meetups, Study Groups and live class sessions allow chat and comment interaction. You are responsible for the content you communicate, create or include.

The Training Platform interactions in our subscriber community here matter to us, and we want you to act as if they matter to you, too. Be respectful of the topics and the people discussing them, even if you disagree with some of what is being said.

Post Only Your Own Stuff

You may not post anything digital that belongs to someone else without the author's permission. This includes documents, images and any other material for which you are not the copyright owner, or do not have have permission for use from their rightful owner. And while it may seem odd that this even needs to be said, it does... You may not post descriptions of, links to, or methods for stealing someone’s intellectual property (software, video, audio, images), or for breaking any other law.

Links To Other Web Sites

The Training Platform site contains links to third-party web sites or services that are not owned or controlled by us. We has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Training Platform shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

If you have any questions about these Terms, you may contact us.